Skin getting thicker or thinner ?

I continually see an Entrepreneur's/CEO's skin get thicker as they navigate the trials and tribulations of a growth company. Determination, a sense of responsibility to shareholders and faith in themselves keeps them going strong.

Surprisingly, I also see the start-up company employee's skin get thinner as the company goes through the above process. Employees can fatigue, become disillusioned with the potential, and balance of risk and reward.

These realities are often a surprise, even hurtful to the CEO who thought he was on the same page as all of the troops.

Your troops need one on one reassurance and reinforcements. Their upside and downside is different than yours.

Check in often.

Dan MacDonald